[Podcast] -- Daniel Rodriguez | EP 76 -- 3rd List

When you’re growing as a company, you need to scale your customer service operations too.

And that is where things can get tricky as you’ll need to handle more customers. 

While many companies do use chatbots, they’re not as effective as humans.

In my next podcast episode, I discuss this with Daniel Rodriguez.

He is the Chief Marketing Officer of Simplr, a customer service outsourcing company.

He talks about how you can work with freelancers to scale your customer service operations on a requirement basis.

To learn more about it, check this out:

“Flex Workers and How They Improve Customer Experience”Thank you,Shane